Service and technical support

Service Process

UltraClean is based on the R&D, manufacturing and service capabilities of RO, NF, EX membranes and membrane elements, has the core technology of membrane manufacturing and strong system design capabilities, and provides customers with high-quality application technical support services.

Pre-sale service:
Content: Formulate product, technology, solution, new field promotion meeting plan and professional field, professional field or media product and technology promotion plan.


In-sale service:
Content: Product application and testing knowledge and skills training plan, membrane application system design plan provision or participation plan.
Process: Marketing department and R&D center will provide customers with on-site training on product application and testing knowledge and skills; participate.
Program design and on-site application guidance; help customers establish and implement product application, testing and maintenance standards and work instructions.


After-sales service:
Content: Quality assurance service during product use, acceptance of product quality complaints, acceptance of customer service requests, customer care, etc.